Because of it, I am different from other auto repair technicians. Unlike general auto maintenance, this job requires expertise in Allison. The customers that I repair for and their encouragement that I did a good job are an asset to me.Īs an Allison Technician, I take pride in my work. Of course, there are challenging obstacles at times, but the smiles on the faces of I used to be nervous about face-to-face interactions, but gradually customers have come to rely on me, and I now have many customers with whom I have a deep connection. However, as a result ofĪllison's globally standardized training and the experience that I gained through daily hands-on work, I am now able to predict the location of a malfunction and quickly diagnosis it. When I first joined my Allison Authorized Distributor, I had a lot of trouble getting up to speed with the work and struggled to have good conversations with customers because I was uncomfortable with face-to-face interaction. Section in the Electronic Diagnostic section.Mr. Where do I find Allison DOC Support information?Īllison DOC support information can be found in the “ Global Service Information” Where do I take my Allison transmission for service and care?Īllison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.įrom offering Allison Genuine Parts to service and repair to the sales of new transmissions, these locations provide the widest range of service and care ![]() To find other information specific to your transmission, search My Transmission. To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.īefore calling, please have the following information ready: If you can’t find the model designation, please call an Allison Distributor or Dealer for assistance. To find your transmission model check your vehicle/order paperwork. What transmission model is in my vehicle? To view Allison oil recommendations for you transmission, visit our Approved Fluids or view our Transmission Fluid Recommendations ( On-Highway | Off-Highway). Using an Allison Approved automatic transmission fluid extends drain intervals and enhances transmission performance and durability in all operating environments. What fluids should I use in my Allison transmission? To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator. Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission. To view our Allison Approved fluids, visit the Approved Fluids page.Īre towing charges to the nearest Allison Authorized service facility covered by ETC? No, not if it is determined that the vehicle has been operating with fluids other than Allison Approved fluids. ![]() If I do not use an Allison Approved fluid will Allison Transmission cover my repairs during my ETC period? Is support equipment and electronic components purchased from Allison covered by ETC? No, the remaining coverage is not transferable to your new transmission. If I decide to sell or trade-in my vehicle before my coverage expires, can the remaining coverage be transferred to my new transmission? Yes, provided they are new Allison transmissions in approved applications. Will regears be accepted in to the ETC program? You may include the cost with the purchase of your vehicle (with dealer approval), or simply write a check to the Authorized Allison Transmission Distributor or Dealer. If you take delivery of a new vehicle from an outlet not offering ETC coverage, you are still eligible to purchase coverage through an Allison Authorized Distributor or Dealer and do not have to return to the outlet. You can purchase ETC at the time of the vehicle delivery or within 12 months of vehicle delivery. ![]() To find the nearest Allison Authorized facility near you, visit our Sales & Service locator. ETC can be purchased through an Allison Authorized Distributor or Dealer.
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